DBHunter
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Hello DNA Community,
Today I have uploaded Ryanair Internal Communcations for you to download, thanks for reading and enjoy!
In November 2025, the airline company Ryanair suffered a data breach which led to their internal communications getting stolen.
888
Compromised Data:
Email Addresses, Communications, Ticket Bookings, Travel Departures, Travel Destinations, Flight Numbers and Ticket Claimants.
Samples:
Code:
Code:
Download:
Today I have uploaded Ryanair Internal Communcations for you to download, thanks for reading and enjoy!
In November 2025, the airline company Ryanair suffered a data breach which led to their internal communications getting stolen.
888
Compromised Data:
Email Addresses, Communications, Ticket Bookings, Travel Departures, Travel Destinations, Flight Numbers and Ticket Claimants.
Samples:
Code:
Code:
email-subject,email-body,email-last-update,email-attachments-count,_root_,email-from,email-cc,email-ccn,email-date,email-attachments,email-id,email-to,email-subject-lowercase,email-body-lowercase,email-blob-url,_version_,id,email-blob-name
ORDINARY DEADLINE 30 JULY 2024 - 86233 - MEJIAS GARCIA verbal 5223/2024,"Dear All,
Please find attached court documents for the above case.
The deadlines for handling this case are as follows:
* Deadline to send back cases that are to be defended in accordance with OPS spreadsheet: 24 July 2024
* Deadline to send back any other cases: 26 July 2024
* Ordinary deadline in court: 30 July 2024
The details of the case are as follow:
Our Ref
MEJIAS GARCIA verbal 5223/2024
Surnames:
MEJIAS GARCIA; SAMPER ELVIRA
First Name
JONAY; MIGUEL
Booking Ref
QK487T
Trave date
06/10/2023
Departure
ACE
Destination
MAD
Flight No.
FR 2016
Type of claim
Delay claim
Country
SPAIN
Amount claimed
€969.24 = (€400*2) compensation + (€169.24) refund unused flight tickets + INTERESTS + COSTS
Court
MADRID JPI 105 BIS
Ordinary Deadline
30/07/2024
Contact
Reclamación de Vuelos
Best regards,
[Texto Descripción generada automáticamente con confianza media]
SILVIA ALTARRIBA
PARALEGAL
Barcelona <https://url.de.m.mimecastprotect.com/s/XWQuCmq192uokDG2CGf2t2qk1u?domain=google.es> □ Madrid <https://url.de.m.mimecastprotect.com/s/nOBvCnR29YSZrjQ5cJh3tokGut?domain=google.es> □ Brussels<https://url.de.m.mimecastprotect.com/s/khgPCoZ3gvCV6ZJ4cViKtrO6FP?domain=google.es>
Vía Augusta, 252, 4.ª 08017 Barcelona<https://url.de.m.mimecastprotect.com/s/JvNdCpZ4jRC0pKPDcGslt4XACe?domain=google.es>
T +34 933 621 620 · F +34 932 009 843
[Interfaz de usuario gráfica, Texto Descripción generada automáticamente]
augustaabogados.com<https://url.de.m.mimecastprotect.com/s/JRbSCqQgkVTyJlGWfNtOtP7-Ra?domain=augustaabogados.com>
CONFIDENCIALIDAD: Este mensaje es para uso exclusivo de su destinatario y puede contener información confidencial. Si Ud. lo hubiera recibido por error, le rogamos nos lo comunique y elimine el mensaje inmediatamente. Gracias.
CONFIDENTIALITY: This message is for the exclusive use of its intended recipient and may contain confidential information. If you have received this in error, please notify us and delete the message immediately. Thank you.
[#He0pAH0cPUC_qP0eSn-A7w2#]
",2024-11-30T01:53:29.057Z,1,D4A4930A-0443-4617-AAB3-C234235512C6,(initialreply)<[email protected]>,(Augusta Abogados)<[email protected]>,,2024-07-22T09:15:49Z,MEJIAS GARCIA verbal 5223.2024.pdf,<DB6PR05MB45821854091F91944AF50622E8A82@DB6PR05MB4582.eurprd05.prod.outlook.com>,(Ryanair)<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2Fd4a4930a-0443-4617-aab3-c234235512c6%2Fbody.eml,1817110494909038592,D4A4930A-0443-4617-AAB3-C234235512C6,2024/7/d4a4930a-0443-4617-aab3-c234235512c6/body.eml
RFR00016195 - Retraso - FR6008 - 18/07/2024,,2024-11-30T01:53:14.179Z,1,48F5164F-2291-49EF-8337-C22ECE33C546,(Reclamio)<[email protected]>,,,2024-07-19T08:18:16Z,authorization-extra.pdf,<[email protected]>,<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F48f5164f-2291-49ef-8337-c22ece33c546%2Fbody.eml,1817110479316713472,48F5164F-2291-49EF-8337-C22ECE33C546,2024/7/48f5164f-2291-49ef-8337-c22ece33c546/body.eml
ConciliaWeb - Nuova istanza di conciliazione da utente ex delibera ART n. IC/23525/2024 - Piera LEO,"
The email below was received by Ryanair’s PEC on 10/06/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email account (PEC) monitored by
[cid:[email protected]]
Verona – Milano – Roma - Padova
Via A. Righi, 2 - 37135 Verona
Tel.: +39 045 2050989
Fax: +39 045 2050990
E-mail: [email protected]<mailto:[email protected]>
Web: https://url.de.m.mimecastprotect.com/s/i4-zCEqYVZuqLlO0CN0Is1?domain=eolegal.it<https://url.de.m.mimecastprotect.com/s/X-6OCGR1VYS8kBEOu7iOBf?domain=eolegal.it>
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
---
This e-mail message and its attachments contain confidential information for the exclusive
use of the addressee. Any unauthorised use or disclosure is prohibited. If you have received
this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
-----Messaggio originale-----
Da: [email protected] <[email protected]>
Inviato: lunedì 10 giugno 2024 13:05
A: [email protected]
Oggetto: ConciliaWeb - Nuova istanza di conciliazione da utente ex delibera ART n. IC/23525/2024
Con la presente si trasmette in allegato la nuova istanza di conciliazione nei confronti di codesta impresa, inserita attraverso la piattaforma ConciliaWeb.
Nel caso non abbiate ancora attivato le utenze per operare sulla piattaforma ConciliaWeb, potete richiedere la registrazione alla piattaforma compilando il modulo ConciliaWeb ART - Trasmissione dati segretario master dell'operatore seguendo il seguente link: https://url.de.m.mimecastprotect.com/s/HgPYCJ849YSnZBlAizEOGb?domain=autorita-trasporti.it.
Grazie per l'attenzione
Servizio conciliazioni ART
",2024-11-30T01:53:40.224Z,3,EC005FBF-38B4-4828-A803-C2361434F267,(RYANAIR Italy)<[email protected]>,,,2024-06-11T10:01:07Z,"notifica_istanza_23525.pdf,Copia con segnatura Prot.N.0056539-2024.pdf,image001.png",<DU0PR08MB80202E966A6ED310C0488B75B7C72@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2Fec005fbf-38b4-4828-a803-c2361434f267%2Fbody.eml,1817110506608001025,EC005FBF-38B4-4828-A803-C2361434F267,2024/6/ec005fbf-38b4-4828-a803-c2361434f267/body.eml
Lawyer – EU261 – Marco Serra,"
The email below was received by Ryanair’s PEC on 11/07/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email (PEC) monitored account.
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
---
This e-mail message and its attachments contain confidential information for the exclusive
use of the addressee. Any unauthorised use or disclosure is prohibited. If you have received
this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
Da: PEC <[email protected]>
Inviato: giovedì 11 luglio 2024 12:22
A: fritaly <[email protected]>
Oggetto: richiesta indennizzo in base al Regolamento CE Nr. 261/2004 - SERRA
Spett.le Compagnia,
prego voler prendere visione dei documenti allegati.
Distinti saluti.
Avv. Francesco Longo Bifano
",2024-11-30T01:53:42.787Z,2,31AF4C10-6C98-41AE-9EB2-C2377167EA1F,(RYANAIR Italy)<[email protected]>,,,2024-07-12T09:00:24Z,"DIFFIDA_161246.pdf,Allegato senza titolo 07529.htm",<DU0PR08MB80208DC13EC0F134EF6CC989B7A62@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F31af4c10-6c98-41ae-9eb2-c2377167ea1f%2Fbody.eml,1817110509314375680,31AF4C10-6C98-41AE-9EB2-C2377167EA1F,2024/7/31af4c10-6c98-41ae-9eb2-c2377167ea1f/body.eml
Lawyer – EU261 – Maurizio Limoncella 2 - AJC2XS,"The email below was received by Ryanair’s PEC on 17/06/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email account (PEC) monitored by
Verona – Milano – Roma – Padova
Via A. Righi, 2 - 37135 Verona
Tel.: +39 045 2050989
Fax: +39 045 2050990
E-mail: [email protected]<mailto:[email protected]>
Web: https://url.de.m.mimecastprotect.com/s/yqylCJ849YSoKoK2cVGEHF?domain=eolegal.it<https://url.de.m.mimecastprotect.com/s/fTP1CK8gVYSk4k4Ycvq_yW?domain=eolegal.it>
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
---
This e-mail message and its attachments contain confidential information for the exclusive
use of the addressee. Any unauthorised use or disclosure is prohibited. If you have received
this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
Da: avv.salvatorezingale <[email protected]>
Inviato: lunedì 17 giugno 2024 10:23
A: fritaly <[email protected]>
Oggetto: Limoncella Maurizio, Pavese Laura e Ditacchio Valentina. Indennizzo per cancellazione del volo, per disagi e ritardi e rimborso delle spese sostenute per raggiungere la propria destinazione/residenza. Rif: Volo da Milano Bergamo a Palermo del 11.06.2024 o
Si invia in allegato lettera-diffida (e relativi allegati a supporto) nell'interesse dei miei assistiti indicati in oggetto.
In attesa di riscontro, porgo cordiali saluti.
Avv. Salvatore Zingale
",2024-11-30T01:53:55.842Z,4,9B2807C3-DA1C-41CD-B782-C23C8D570D86,(RYANAIR Italy)<[email protected]>,,,2024-06-19T07:56:12Z,"Richiesta indennizzo e rimborso spese per cancellazione del volo..pdf,all. 1.pdf,all. 2.pdf,all. 3.pdf",<DU0PR08MB8020FB349B0BC71CA234CB25B7CF2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2F9b2807c3-da1c-41cd-b782-c23c8d570d86%2Fbody.eml,1817110522995146752,9B2807C3-DA1C-41CD-B782-C23C8D570D86,2024/6/9b2807c3-da1c-41cd-b782-c23c8d570d86/body.eml
I: C.A. MAD Demetrio Costantino. Re: POSTA CERTIFICATA: Re: Servizio Clienti Ryanair: Ref. 47909848/MGMQJK - Silvia Salmone 1,"
Da: Carlo Riela <[email protected]>
Inviato: martedì 11 giugno 2024 12:10
A: [email protected]
Oggetto: C.A. MAD Demetrio Costantino. Re: POSTA CERTIFICATA: Re: Servizio Clienti Ryanair: Ref. 47909848/MGMQJK - Silvia Salmone 1
SI INVITA A PRENDERE VISIONE DI QUANTO IN ALLEGATO
Il 16/04/24 10:15, Per conto di: [email protected]<mailto:[email protected]> ha scritto:
Messaggio di posta certificata
Il giorno 16/04/2024 alle ore 08:15:49 (+0000) il messaggio ""Re: Servizio Clienti Ryanair: Ref. 47909848/MGMQJK - Silvia Salmone 1"" è stato inviato da ""[email protected]""<mailto:[email protected]> indirizzato a:
[email protected]<mailto:[email protected]>
Il messaggio originale è incluso in allegato.
Identificativo messaggio: 31D5A79F.026CD4F6.E5F9FCC3.C478C607.posta-certificata@legalmail.it<mailto:31D5A79F.026CD4F6.E5F9FCC3.C478C607.posta-certificata@legalmail.it>
L'allegato daticert.xml contiene informazioni di servizio sulla trasmissione.
________________________________
Certified email message
On 16/04/2024 at 08:15:49 (+0000) the message ""Re: Servizio Clienti Ryanair: Ref. 47909848/MGMQJK - Silvia Salmone 1"" was sent by ""[email protected]""<mailto:[email protected]> and addressed to:
[email protected]<mailto:[email protected]>
The original message is attached.
Message ID: 31D5A79F.026CD4F6.E5F9FCC3.C478C607.posta-certificata@legalmail.it<mailto:31D5A79F.026CD4F6.E5F9FCC3.C478C607.posta-certificata@legalmail.it>
The daticert.xml attachment contains service information on the transmission
",2024-11-30T01:53:49.472Z,2,5CD744A5-A0A9-435F-B460-C2395748A7B5,(RYANAIR Italy)<[email protected]>,,,2024-06-12T09:42:56Z,"Atto di transazione GIULIA FERRARA.pdf,CDI GIULIA FERRARA.pdf",<DU0PR08MB8020144C53B8E2593C30C0B0B7C02@DU0PR08MB8020.eurprd08.prod.outlook.com>,(Ryanair)<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2F5cd744a5-a0a9-435f-b460-c2395748a7b5%2Fbody.eml,1817110516316766208,5CD744A5-A0A9-435F-B460-C2395748A7B5,2024/6/5cd744a5-a0a9-435f-b460-c2395748a7b5/body.eml
Re: Ryanair Ref.: 49692570/RJ9LMV,"You don't often get email from [email protected]. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
Dear Natalia,
Thanks for your reply back.
I know very well the Regulations concerning Cabin Baggage, maybe I was not very clear, sorry for this.
I arrived at the boarding gate with a normal backpack almost empty and a plastic bag with new gym shoes that I preferred to keep out of the backpack to avoid to ruine them.
They contested me to have double baggage so I told I would insert the shoes into the backpack but they didn’t consent this to me.
But the most worst thing that led me to write to you was that the gate attendant told me to leave the shoes there or pay the extra fee only CASH, and nobody gave me any receipt.
I'm sure he kept for him the money.
I think this is unacceptable for respectable company like yours.
Have you good evening.
Nicola Introna
From: Ryanair
Sent: Thursday, June 20, 2024 1:37 PM
To: vince.introna
Subject: Re: Ryanair Ref.: 49692570/RJ9LMV
[Ryanair] <https://url.de.m.mimecastprotect.com/s/BrYlCx6prVUjDG5JUvBH41?domain=ryanair.com>
Your request (49692570) has been updated. To add additional comments, reply to this email.
Natalia W. (Ryanair)
20 Jun 2024, 12:37 IST
Dear Mr Introna,
We refer to your recent correspondence dated 29/05/2024.
All customers may carry on board one small cabin bag of up to 40 x 20 x 25cms.
If you purchased Priority & 2 Cabin Bags (including a Plus, Flexi Plus ticket), you may carry on board the small and a large piece of Cabin Baggage, weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm,
If you purchased the 10kg Check-In Bag (up to 10kg with maximum dimensions of 55cm x 40cm x 20cm) you may carry your small bag on board the aircraft, however the 10kg Check-In Bag must be deposited at the bag-drop desk prior to entering security. Upon arrival at your destination, you will collect the bag at the baggage belt.
If you arrive at the boarding gate with extra/oversized Baggage will be refused at the boarding gate, or where available, the bag will be placed in the hold of the aircraft for a fee.
Ryanair accepts no responsibility for oversized or excess Baggage which is refused at the boarding gate and subsequently abandoned by you.
Click here<https://url.de.m.mimecastprotect.com/s/ABKKCywqv6S3KjPNuQoX6U?domain=ryanair.com> to view our Regulations concerning Cabin Baggage.
Yours sincerely,
Natalia W.
RYANAIR Italy
29 May 2024, 11:01 IST
EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.
The email below was received by Ryanair’s PEC on 28/05/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email (PEC) monitored account.
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
---
This e-mail message and its attachments contain confidential information for the exclusive
use of the addressee. Any unauthorised use or disclosure is prohibited. If you have received
this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
Da: [email protected] <[email protected]>
Inviato: martedì 28 maggio 2024 09:56
A: [email protected]
Oggetto: Pagamento supplemento bagaglio non dovuto - prenotazione RJ9LMV
Salve,
Il sottoscritto Nicola Introna 03/12/2004 ieri, in data 27 maggio è stato bloccato all’entrata dell’aereo come da prenotazione RJ9LMV – volo Bari/Tirana ed mi è stato estorto un pagamento di €.46.00, in quanto avevo con me oltre il mio zaino una bustina di plastica!
Ho detto che avrei inserito la bustina nello zaino, ma non me l’hanno permesso ed intimato che se non avessi pagato subito ed in contanti avrei perso l’aereo.
Non mi è stata nemmeno rilasciata alcuna ricevuta.
Tutto ciò è inammissibile ed illegale e contro i diritti del consumatore.
Aspetto, pronto riscontro in merito a quanto sopra riportato nonchè i riferimenti del Vostro operatore che mi ha minacciato di non farmi salire sull’aereo se non avessi pagato a LUI immediatamente un importo non dovuto e senza rintracciabilità.
Distinti saluti
From: Ryanair
Sent: Monday, May 27, 2024 1:46 AM
To: [email protected]
Subject: Informazioni importanti sull'imbarco
Visualizza on-line<https://url.de.m.mimecastprotect.com/s/-qE7Cz6rwBUzEPYRHKf4XC?domain=ryanairemail.com>
<https://url.de.m.mimecastprotect.com/s/lKR9CA6RYQU5BmK9TQ7vMB?domain=ryanairemail.com>
I dettagli del tuo volo
Il mio itinerario <https://url.de.m.mimecastprotect.com/s/fyRfCBrVY8HN0ZXVt1h9lQ?domain=ryanairemail.com>
RJ9LMV
Tirana
27 mag
06:20
Prenotazione:
RJ9LMV
Destinazione:
Tirana
Data:
27 mag
Partenza:
06:20
Arrivo:
07:20
Il mio itinerario <https://url.de.m.mimecastprotect.com/s/Sxo6CDqXVYuZw6LBtR-6gg?domain=ryanairemail.com>
Vincenzo, speriamo che il tuo viaggio ti sia piaciuto. Ecco un promemoria dei nostri consigli di imbarco, per rendere il tuo viaggio veloce e le tariffe basse.
<https://url.de.m.mimecastprotect.com/s/JsNmCEqYVZujOA8WUxBRIO?domain=ryanairemail.com>
<https://url.de.m.mimecastprotect.com/s/vVC2CGR1VYS9EyNJsrggBf?domain=ryanairemail.com>
Imbarco
Il tuo imbarco avviene dal portellone POSTERIORE
Meno tempo a terra significa tariffe più basse. Usa la porta giusta durante l'imbarco per arrivare più velocemente al tuo posto a sedere.
<https://url.de.m.mimecastprotect.com/s/-40HCJ849YSol4W8TKKm-4?domain=ryanairemail.com>
<https://url.de.m.mimecastprotect.com/s/M2rXCK8gVYSkPAyqIkdfjz?domain=ryanairemail.com>
l bagagli
Hai l’imbarco prioritario?
Con l’imbarco prioritario il tuo bagaglio da 10 kg ha accesso alle cappelliere IN ANTICIPO. Il bagaglio a mano piccolo e altri oggetti piccoli vanno posizionati sotto il sedile di fronte a te.
<https://url.de.m.mimecastprotect.com/s/yZwmCLZjVYC2VoDPTYoQHP?domain=ryanairemail.com>
<https://url.de.m.mimecastprotect.com/s/CdTmCMZkVECYDoy5sqroQf?domain=ryanairemail.com>
Posto a sedere
Occupa il tuo posto a sedere il prima possibile
C’è un posto a sedere con il tuo nome ed è davvero entusiasta di fare la tua conoscenza.
App Ryanair<https://url.de.m.mimecastprotect.com/s/nAphCNOl6EHpJnqNt3MZyM?domain=ryanairemail.com>
<https://url.de.m.mimecastprotect.com/s/VOQdCOgm0EuklPLAI9vDgv?domain=ryanairemail.com>2024 © Ryanair DAC. | Termini e Condizioni <https://url.de.m.mimecastprotect.com/s/_1eACPjnVMCn9D14TJ_KAY?domain=ryanairemail.com> | Informativa sulla privacy <https://url.de.m.mimecastprotect.com/s/12HaCQko8NCLgD16TlJb9l?domain=ryanairemail.com> | Contatti <https://url.de.m.mimecastprotect.com/s/ul6xCRlpVMSXoKDrsVYCAc?domain=ryanairemail.com>
Nicola Introna
Attachment(s)
~WRD0722.jpg<https://url.de.m.mimecastprotect.com/s/Kc29CVvwV5i8m4nlhovC26?domain=help.ryanair.com>
E-MAIL DISCLAIMER
This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type.
Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.
The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.
If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885) / Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.
trigger_logic_for_ryanair
Ryanair Holdings plc (Company No. 249885) / Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.
[LJMJ23-451ZN]
",2024-11-30T01:54:02.134Z,0,E3A6D2A4-BF2E-4D80-9DFA-C23E043E04C7,<[email protected]>,,,2024-06-20T12:08:46Z,,<6312CF68804C4991B4A2777D570879A1@Vincenzopc>,(Ryanair)<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2Fe3a6d2a4-bf2e-4d80-9dfa-c23e043e04c7%2Fbody.eml,1817110529604321280,E3A6D2A4-BF2E-4D80-9DFA-C23E043E04C7,2024/6/e3a6d2a4-bf2e-4d80-9dfa-c23e043e04c7/body.eml
Customer – EU261 – Melania Vendittelli - VH2TMB,"The email below was received by Ryanair’s PEC on 23/07/2024
_________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email (PEC) monitored account.
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
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Da: [email protected] <[email protected]>
Inviato: martedì 23 luglio 2024 23:07
A: [email protected]
Oggetto: Ritardo volo
Salve, sono Melania Vendittelli, passeggera del volo FR3228 Genova-Brindisi con numero di prenotazione VH2TMB. Ho mandato la richiesta di rimborso numero da20a19e-dbcd-4cc8-84bb-a720d0cb 1f2c la quale mi è stata rifiutata perché ritenete che il motivo del ritardo sia dovuto al traffico aereo piuttosto che per motivi di Ryanair. Il vero motivo del ritardo riferitoci dal personale Ryanair presente al momento in aeroporto a Genova, è che l’equipaggio a bordo del volo non sarebbe più potuto ritornare a Brindisi perché avrebbero superato le ore lavorative, pertanto è stato avvisato un secondo equipaggio proveniente da Pisa; tanto che in 192 passeggeri abbiamo aspettato ben 04:30 ore chiusi in una stanza in attesa che l’equipaggio da Pisa arrivasse in auto fino a Genova. Penso quindi che la causa del ritardo è dovuta a Ryanair e non al traffico aereo. Se non dovesse andare a buon fine questo rimborso provvederò per vie legali. Cordiali saluti.
",2024-11-30T01:54:03.316Z,0,0CA0669E-69F4-42E0-A131-C23E19BF6B30,(RYANAIR Italy)<[email protected]>,,,2024-07-24T18:00:11Z,,<DU0PR08MB8020D02C41673FE5D08694EDB7AA2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F0ca0669e-69f4-42e0-a131-c23e19bf6b30%2Fbody.eml,1817110530833252352,0CA0669E-69F4-42E0-A131-C23E19BF6B30,2024/7/0ca0669e-69f4-42e0-a131-c23e19bf6b30/body.eml
Re: RFR00015296 - Retraso - FR6008 - 29/05/2024,"Buenos días
Adjunto documentos solicitados
Saludos,
Mireia
*Esta comunicación y cualquier archivo incluido en él son confidenciales y
su uso es exclusivo para el destinatario. Si usted no es el destinatario
previsto, le informamos que ha recibido este e-mail por error y cualquier
uso del mismo está prohibido. **Le agradeceríamos que nos notificase dicho
error a la dirección: **[email protected] <[email protected]>**.*
*This e-mail and any files transmitted are confidential and are solely for
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**[email protected]
<[email protected]>**.*
El vie, 7 jun 2024 a las 11:05, Support (<[email protected]>)
escribió:
> [image: Ryanair] <https://url.de.m.mimecastprotect.com/s/3_C5Cx6prVUXyg63i8Ah-Q?domain=ryanair.com>
>
> Your request (49881641) has been updated. To add additional comments,
> reply to this email.
>
> *MAD Simona Leto* (Ryanair)
>
> 7 jun 2024, 10:05 GMT+1
> *[email protected]* <[email protected]>
>
> amable adv,
> Te invito a adjuntar el documento identificativo de tu cliente y el número
> de reserva
> Atentamente
> atención al cliente ryanair
>
> *Reclamio*
>
> 3 jun 2024, 12:19 GMT+1
>
> *EXTERNAL EMAIL:* This email originated from outside of the Ryanair Group
> organisation. Do not click links or open attachments unless you recognise
> the sender and know the content is safe.
> *Estimados/as Señores/as,*
> *Reclamio es una empresa internacional de servicios legales enfocada a la
> resolución de reclamaciones derivadas de incidencias en el transporte aéreo
> de pasajeros y equipajes.*
> *Por la presente, queremos comunicarles que hemos sido facultados para
> actuar en nombre de **Clement Flouret** con número de documento
> 18CI17740, bajo la dirección letrada de nuestros abogados, a fin de cobrar
> la indemnización correspondiente por **Retraso **padecida por nuestro
> cliente en el vuelo **FR6008 **de fecha **29/05/2024**.*
> *En este sentido, teniendo en cuenta la distancia ortodrómica desde el
> aeropuerto de origen del primer vuelo hasta el aeropuerto de destino del
> vuelo de conexión final **(1280.4 km)**, les proponemos llegar a un
> acuerdo por la cuantía de **250.00**, de conformidad con el **Reglamento
> (CE) 261/2004** y el **Convenio de Montreal, de 28 de mayo de 1999**,
> complementados por amplia jurisprudencia dictada por nuestro Tribunal de
> Justicia de la Unión Europea **(STJUE de 26 de febrero de 2013 -asunto
> C-11/11- y de 31 de mayo de 2018 -asunto C-537-17-)**.*
> *En el supuesto que quieran solucionar este asunto de forma amistosa
> pueden ponerse en contacto con nosotros a través del correo electrónico **[email protected]
> <[email protected]>**, o bien, realizar directamente el ingreso en el
> siguiente número de cuenta bancaria.*
> *BANCO SABADELL*
> *IBAN: ES91-0081-0264-4400-0144-1153*
> *BIC (SWIFT): BSABESBB*
> *Por favor, para garantizar la asignación inequívoca del pago realizado
> introduzcan nuestro número de referencia **RFR00015296**.*
> *Si transcurrido un plazo razonable de 14 días no recibimos respuesta o
> ésta fuera negativa, ejercitaremos las acciones judiciales oportunas para
> defender los derechos de nuestro cliente, solicitando asimismo los
> intereses correspondientes y la expresa imposición de costas judiciales.*
> *A partir de la presente notificación, no se reputará legítimo el pago que
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> cliente. El pago a Reclamio producirá plenos efectos liberatorios para la
> aerolínea.*
> *Esperando que actúen con la diligencia debida, aprovechamos la ocasión
> para enviarles un cordial saludo.*
> *Muchas gracias,*
> *Departamento Legal*
>
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> E-MAIL DISCLAIMER
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> trigger_logic_for_ryanair
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> 104547).
> Registered in the Republic of Ireland. With registered address Airside
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>
",2024-11-30T01:55:05.234Z,2,C9EA3251-C696-402E-9A9B-C2567B175FE7,(legal - reclam.io)<[email protected]>,,,2024-06-07T11:42:22Z,"Tarjeta de embarque (1).png,Documento de identidad.jpg",<CAKurudNXdfnZh7oLaDgxTCWrPfL8zSC58+vOvxn6hTEehq3tOg@mail.gmail.com>,(Support)<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2Fc9ea3251-c696-402e-9a9b-c2567b175fe7%2Fbody.eml,1817110595758981120,C9EA3251-C696-402E-9A9B-C2567B175FE7,2024/6/c9ea3251-c696-402e-9a9b-c2567b175fe7/body.eml
ITALIAN ADR RYANAIR n. N100302/2024 - Claudia Simbula,"The email below was received by Ryanair’s PEC on 05/06/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email account (PEC) monitored by
[cid:[email protected]]
Verona – Milano – Roma - Padova
Via A. Righi, 2 - 37135 Verona
Tel.: +39 045 2050989
Fax: +39 045 2050990
E-mail: [email protected]<mailto:[email protected]>
Web: https://url.de.m.mimecastprotect.com/s/BaMACGR1VYS8jljotKxMUd?domain=eolegal.it<https://url.de.m.mimecastprotect.com/s/w7RiCJ849YSn0z0PuGtPDb?domain=eolegal.it>
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
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this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
-----Messaggio originale-----
Da: [email protected] <[email protected]>
Inviato: mercoledì 5 giugno 2024 13:22
A: [email protected]
Oggetto: Prot. N100302/2024 - Lettera avvio mediazione in materia di consumo
Buongiorno,
a seguito della domanda di mediazione presentata presso il nostro Organismo, in allegato alla presente inviamo lettera di avvio alla mediazione e relativa documentazione.
Cordiali saluti.
La Segreteria
",2024-11-30T01:55:10.773Z,8,DD52805F-EB48-41F3-9653-C2589580E1D6,(RYANAIR Italy)<[email protected]>,,,2024-06-06T07:40:33Z,"Invito_ SIMBULA CLAUDIA Ryanair Limited N100302_2024_20240605.pdf,Istanza_Adesione in Mediazione_in materia di Consumo editabile_ART Ver. 09.07.2023.pdf,copia contratto tra le parti .pdf,mandato avvocato .pdf,reclamo presentato all operatore .pdf,daticert.xml,Istanza di mediazione.pdf,image001.png",<DU0PR08MB80207A1D2A93442C64945644B7FA2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2Fdd52805f-eb48-41f3-9653-c2589580e1d6%2Fbody.eml,1817110601574383617,DD52805F-EB48-41F3-9653-C2589580E1D6,2024/6/dd52805f-eb48-41f3-9653-c2589580e1d6/body.eml
CONSEGNA: Re: Lawyer – EU261 – Mariapia Pappalardo,"
Da: [email protected] <[email protected]>
Inviato: giovedì 13 giugno 2024 12:00
A: [email protected]
Oggetto: CONSEGNA: Re: Lawyer – EU261 – Mariapia Pappalardo
Ricevuta di avvenuta consegna
________________________________
Il giorno 13/06/2024 alle ore 12:00:04 (+0200) il messaggio
""Re: Lawyer ? EU261 ? Mariapia Pappalardo"" proveniente da ""[email protected]<mailto:[email protected]>""
ed indirizzato a ""[email protected]<mailto:[email protected]>""
è stato consegnato nella casella di destinazione.
Identificativo messaggio: A604A980.0097383F.110A3D59.212250CF.posta-certificata@legalmail.it<mailto:A604A980.0097383F.110A3D59.212250CF.posta-certificata@legalmail.it>
",2024-11-30T01:55:01.150Z,2,F13ACE94-2BC4-43E0-B2E4-C254DA30BCF2,(RYANAIR Italy)<[email protected]>,,,2024-06-14T12:01:11Z,"daticert.xml,Re: Lawyer – EU261 – Mariapia Pappalardo.eml",<DU0PR08MB8020578F755E5FE96C5B0AEAB7C22@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2Ff13ace94-2bc4-43e0-b2e4-c254da30bcf2%2Fbody.eml,1817110591480791041,F13ACE94-2BC4-43E0-B2E4-C254DA30BCF2,2024/6/f13ace94-2bc4-43e0-b2e4-c254da30bcf2/body.eml
Lawyer – EU261 – Lucrezia Fanni,"
The email below was received by Ryanair’s PEC on 15/07/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email (PEC) monitored account.
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
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di segnalarcelo e di eliminarlo dal proprio sistema.
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Da: PEC <[email protected]>
Inviato: lunedì 15 luglio 2024 16:28
A: fritaly <[email protected]>
Oggetto: richiesta indennizzo in base al Regolamento CE Nr. 261/2004 - FANNI
Spett.le Compagnia,
prego voler prendere visione dei documenti allegati.
Distinti saluti.
Avv. Francesco Longo Bifano
",2024-11-30T01:55:24.613Z,2,6D9B1822-B00F-4A33-900D-C25EFAA25002,(RYANAIR Italy)<[email protected]>,,,2024-07-16T18:00:12Z,"DIFFIDA_161613.pdf,Allegato senza titolo 04868.htm",<DU0PR08MB80205C7E62702667ADD10F74B7A22@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F6d9b1822-b00f-4a33-900d-c25efaa25002%2Fbody.eml,1817110616086675456,6D9B1822-B00F-4A33-900D-C25EFAA25002,2024/7/6d9b1822-b00f-4a33-900d-c25efaa25002/body.eml
CONSEGNA: Re: ITALIAN ADR RYANAIR n. D103778/2024 - Vincenzo TODARO 1,"
Da: [email protected] <[email protected]>
Inviato: giovedì 4 luglio 2024 12:04
A: [email protected]
Oggetto: CONSEGNA: Re: ITALIAN ADR RYANAIR n. D103778/2024 - Vincenzo TODARO 1
Ricevuta di avvenuta consegna
________________________________
Il giorno 04/07/2024 alle ore 12:04:01 (+0200) il messaggio
""Re: ITALIAN ADR RYANAIR n. D103778/2024 - Vincenzo TODARO 1"" proveniente da ""[email protected]<mailto:[email protected]>""
ed indirizzato a ""[email protected]<mailto:[email protected]>""
è stato consegnato nella casella di destinazione.
Identificativo messaggio: 5BDB90D7.002D20B6.7D3245F7.22A6ACE9.posta-certificata@legalmail.it<mailto:5BDB90D7.002D20B6.7D3245F7.22A6ACE9.posta-certificata@legalmail.it>
",2024-11-30T01:55:20.303Z,2,8CF9F5F3-9F52-40B9-B49E-C25DE137CB91,(RYANAIR Italy)<[email protected]>,,,2024-07-05T14:00:54Z,"daticert.xml,Re: ITALIAN ADR RYANAIR n. D103778/2024 - Vincenzo TODARO 1.eml",<DU0PR08MB80200375D82BF020E12FD214B7DF2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F8cf9f5f3-9f52-40b9-b49e-c25de137cb91%2Fbody.eml,1817110611563118592,8CF9F5F3-9F52-40B9-B49E-C25DE137CB91,2024/7/8cf9f5f3-9f52-40b9-b49e-c25de137cb91/body.eml
ERROR - Re: Servizio clienti ryanair ref: 50187892/JDMZ3Y - Lawyer - Luca De Giorgi -,"
Automatic e-mail forwarding
There was a problem when forwarding the email:
Recipients not found.
It is necessary to correct the original email and retry sending.
",2024-11-30T01:55:19.121Z,0,3E425735-6188-4F64-9C96-C25DC630D986,(Ryanair PEC)<[email protected]>,,,2024-07-08T07:30:04Z,,<AM6PR08MB41205E67F388C87AD01CC157AFDA2@AM6PR08MB4120.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F3e425735-6188-4f64-9c96-c25dc630d986%2Fbody.eml,1817110610325798912,3E425735-6188-4F64-9C96-C25DC630D986,2024/7/3e425735-6188-4f64-9c96-c25dc630d986/body.eml
ConciliaWeb - Nuova istanza di conciliazione da utente ex delibera ART n. IC/25389/2024 - Katy MORGANTI,"The email below was received by Ryanair’s PEC on 18/07/2024.
Regards
_________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email account (PEC) monitored by
[cid:[email protected]]
Verona – Milano – Roma - Padova
Via A. Righi, 2 - 37135 Verona
Tel.: +39 045 2050989
Fax: +39 045 2050990
E-mail: [email protected]<mailto:[email protected]>
Web: https://url.de.m.mimecastprotect.com/s/Cki9CWPx9wiLylAls6fAtPGyE1?domain=eolegal.it<https://url.de.m.mimecastprotect.com/s/rULfCXQy97TPMpxpTVhNtgesos?domain=eolegal.it>
Il presente messaggio, corredato dai relativi allegati, contiene informazioni da considerarsi
strettamente riservate ed è destinato esclusivamente al destinatario. Sono vietati qualsiasi
uso o divulgazione non autorizzati. Chiunque riceva questo messaggio per errore è pregato
di segnalarcelo e di eliminarlo dal proprio sistema.
---
This e-mail message and its attachments contain confidential information for the exclusive
use of the addressee. Any unauthorised use or disclosure is prohibited. If you have received
this e-mail in error, please immediately notify us and delete the message from your system.
P Save a tree - please do not print this email unless you really need to
-----Messaggio originale-----
Da: [email protected] <[email protected]>
Inviato: giovedì 18 luglio 2024 00:45
A: [email protected]
Oggetto: ConciliaWeb - Nuova istanza di conciliazione da utente ex delibera ART n. IC/25389/2024
Con la presente si trasmette in allegato la nuova istanza di conciliazione nei confronti di codesta impresa, inserita attraverso la piattaforma ConciliaWeb.
Nel caso non abbiate ancora attivato le utenze per operare sulla piattaforma ConciliaWeb, potete richiedere la registrazione alla piattaforma compilando il modulo ConciliaWeb ART - Trasmissione dati segretario master dell'operatore seguendo il seguente link: https://url.de.m.mimecastprotect.com/s/9dbECY7z9QSW6GzGs9irtXFyWM?domain=autorita-trasporti.it.
Grazie per l'attenzione
Servizio conciliazioni ART
",2024-11-30T01:55:29.462Z,3,E25553BB-72EF-406A-BC95-C260F8D2671D,(RYANAIR Italy)<[email protected]>,,,2024-07-19T15:02:25Z,"notifica_istanza_25389.pdf,Copia con segnatura Prot.N.0068341-2024.pdf,image001.png",<DU0PR08MB8020EB5790025B10CC68F7F5B7AD2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2Fe25553bb-72ef-406a-bc95-c260f8d2671d%2Fbody.eml,1817110621164929024,E25553BB-72EF-406A-BC95-C260F8D2671D,2024/7/e25553bb-72ef-406a-bc95-c260f8d2671d/body.eml
CONSEGNA: Re: Lawyer – EU261 – Raffaela Guadagni,"
Da: Posta Certificata Legalmail <[email protected]>
Inviato: lunedì 15 luglio 2024 11:53
A: [email protected]
Oggetto: CONSEGNA: Re: Lawyer – EU261 – Raffaela Guadagni
Ricevuta di avvenuta consegna
Il giorno 15/07/2024 alle ore 11:52:42 (+0200) il messaggio ""Re: Lawyer – EU261 – Raffaela Guadagni"" proveniente da ""[email protected]<mailto:[email protected]>"" ed indirizzato a ""[email protected]<mailto:[email protected]>"" è stato consegnato nella casella di destinazione.
Questa ricevuta, per Sua garanzia, è firmata digitalmente e la preghiamo di conservarla come attestato della consegna del messaggio alla casella destinataria.
Identificativo messaggio: 268439A9.00CAABCA.B5CF0170.E94D3B70.posta-certificata@legalmail.it<mailto:268439A9.00CAABCA.B5CF0170.E94D3B70.posta-certificata@legalmail.it>
________________________________
Delivery receipt
The message ""Re: Lawyer – EU261 – Raffaela Guadagni"" sent by ""[email protected]<mailto:[email protected]>"", on 15/07/2024 at 11:52:42 (+0200) and addressed to ""[email protected]<mailto:[email protected]>"", was delivered by the certified email system.
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Message ID: 268439A9.00CAABCA.B5CF0170.E94D3B70.posta-certificata@legalmail.it<mailto:268439A9.00CAABCA.B5CF0170.E94D3B70.posta-certificata@legalmail.it>
",2024-11-30T01:55:28.231Z,2,71AA6B9D-8978-4135-9F43-C2607FD6E700,(RYANAIR Italy)<[email protected]>,,,2024-07-16T15:00:55Z,"Re: Lawyer – EU261 – Raffaela Guadagni.eml,daticert.xml",<DU0PR08MB8020733E0118EDB41CCDCD95B7A22@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2F71aa6b9d-8978-4135-9f43-c2607fd6e700%2Fbody.eml,1817110619873083393,71AA6B9D-8978-4135-9F43-C2607FD6E700,2024/7/71aa6b9d-8978-4135-9f43-c2607fd6e700/body.eml
JUDGMENT RE: DEFEND - ORDINARY DEADLINE 25 JANUARY 2024 - 81055 - FENG verbal 14490/2023,"Dear All,
Regarding this case, please find attached court judgment ruled in this case and our below comments in relation to the same:
1. Update. Judgment.
Regarding this case, the Court has rejected our defense and has considered that Ryanair is obliged to pay €250 claimed by the passenger.
1. Advice
The judge in charge of this case has considered that it is not fully proved that volcanic activity did actually affect the flight under advice and, on such base, has rejected the application of extraordinary circumstances.
1. Next actions
The attached judgement is not subject to any appeal in light of the amount under discussion.
Augusta will issue the payment directly to the Court’s account.
Best regards.
[Texto Descripción generada automáticamente con confianza media]
GEMMA PLANS
ABOGADA | LAWYER
Barcelona <https://url.de.m.mimecastprotect.com/s/VE72C83GDoSk64jLUnQJvj?domain=google.es> □ Madrid <https://url.de.m.mimecastprotect.com/s/P_P_C99JEpFOk7m9fEGj-t?domain=google.es> □ Brussels<https://url.de.m.mimecastprotect.com/s/RHFFC08wr2SyGP2ZH2thR5?domain=google.es>
Vía Augusta, 252, 4.ª 08017 Barcelona<https://url.de.m.mimecastprotect.com/s/PK11CgpR9xSBAQlph3rANj?domain=google.es>
T +34 933 621 620 · F +34 932 009 843
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De: Gemma Plans Arriaga
Enviado el: viernes, 9 de febrero de 2024 16:17
Para: Ryanair <[email protected]>
CC: Augusta Abogados <[email protected]>
Asunto: RE: DEFEND - ORDINARY DEADLINE 25 JANUARY 2024 - 81055 - FENG verbal 14490/2023
Dear Elena,
Please find attached the answer submitted in this case.
Kind regards,
[Texto Descripción generada automáticamente con confianza media]<https://url.de.m.mimecastprotect.com/s/OFH2Ck2Y0wiwOGn1U83bE9?domain=augustaabogados.com>
Gemma Plans Arriaga
ABOGADA | LAWYER
Barcelona □ Madrid □ Brussels
Vía Augusta, 252, 4.ª 08017 Barcelona<https://url.de.m.mimecastprotect.com/s/PK11CgpR9xSBAQlph3rANj?domain=google.es>
+34 933 621 620 · F +34 932 009 843
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De: Ryanair <[email protected]<mailto:[email protected]>>
Enviado el: viernes, 19 de enero de 2024 11:33
Para: initialreply <[email protected]<mailto:[email protected]>>
CC: Augusta Abogados <[email protected]<mailto:[email protected]>>
Asunto: Re: DEFEND - ORDINARY DEADLINE 25 JANUARY 2024 - 81055 - FENG verbal 14490/2023
[Ryanair]<https://url.de.m.mimecastprotect.com/s/bzSACmq192uMj45DS3uPZQ?domain=ryanair.com>
Your request (44631944) has been updated. To add additional comments, reply to this email.
MAD Elena Rincon (Ryanair)
19 ene 2024, 10:33 GMT
Dear all,
Please be advised that we have instructions to defend this flight:
[https://url.de.m.mimecastprotect.com/s/L4fTCnR29YSW7BGjivt-_K?domain=ryanairsupport.zendesk.com]
If you need anything else, please let us know.
Kind regards,
Elena Rincon
initialreply
17 ene 2024, 12:21 GMT
EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.
Dear All,
Please find attached court documents for the above case.
The deadlines for handling this case are as follows:
* Deadline to send back cases that are to be defended in accordance with OPS spreadsheet: 19 January 2024
* Deadline to send back any other cases: 23 January 2024
* Ordinary deadline in court: 25 January 2024
The details of the case are as follow:
Our Ref
FENG verbal 14490/2023
Surnames:
FENG
First Name
SHUMAN
Booking Ref
Trave date
21/05/2023
Departure
PSA
Destination
MAD
Flight No.
FR 9471
Type of claim
Delay claim
Country
SPAIN
Amount claimed
€250 = (€250) compensation + INTERESTS + COSTS
Court
MADRID JPI 105 BIS
Ordinary Deadline
25/01/2024
Contact
Reclamación de Vuelos
Best regards,
SILVIA ALTARRIBA ÁLVAREZ
Paralegal
[https://url.de.m.mimecastprotect.com/s/v9wfCoZ3gvCwrWXZU5aBqF?domain=help.ryanair.com]<https://url.de.m.mimecastprotect.com/s/19xtCjYX9viOnNjPf1duxZ?domain=augustaabogados.com>
[https://url.de.m.mimecastprotect.com/s/-jOjCpZ4jRCwn6zKUVdeo4?domain=help.ryanair.com]
BARCELONA
Vía Augusta 252, 4ª - 08017 Barcelona<https://url.de.m.mimecastprotect.com/s/olbqCqQgkVT28wOlCodzFW?domain=goo.gl>
T +34 933 621 620 - F +34 932 009 843
MADRID
Paseo de la Castellana 135, 7ª - 28046 Madrid<https://url.de.m.mimecastprotect.com/s/0rxlCr2jlEim8JAoimeN3t?domain=goo.gl>
T +34 917 906 844 - F +34 912 975 497
[email protected]<mailto:[email protected]> - augustaabogados.com<https://url.de.m.mimecastprotect.com/s/19xtCjYX9viOnNjPf1duxZ?domain=augustaabogados.com/>
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[#KmvC86NJ0km3f14R-CzfvQ9#]
Archivos adjuntos
FENG verbal 14490.2023.pdf<https://url.de.m.mimecastprotect.com/s/IUHsCvQnpYTl7VWKuZ_v4B?domain=help.ryanair.com>
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[W5PVRN-EG7N3]
",2024-11-30T01:55:46.752Z,1,638E211F-07A6-4AD6-B971-C26C7AFDB71C,(Gemma Plans Arriaga)<[email protected]>,(Augusta Abogados)<[email protected]>,,2024-05-31T09:33:11Z,[PI105BM 2807942A05]_2023_0014490_[VRB]_202410669910273_R_100520240855_100520240107.pdf,<AM0PR05MB5875B8D7B9993B0EF62426BAEEFC2@AM0PR05MB5875.eurprd05.prod.outlook.com>,(Support)<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F5%2F638e211f-07a6-4ad6-b971-c26c7afdb71c%2Fbody.eml,1817110639325216768,638E211F-07A6-4AD6-B971-C26C7AFDB71C,2024/5/638e211f-07a6-4ad6-b971-c26c7afdb71c/body.eml
Customer – flight confirmation - Rosalia Greco Gambino,"The email below was received by Ryanair’s PEC on 17/06/2024.
Regards
_______________________________________________________________________________________
Ryanair DAC (Italian Branch) certified email account (PEC) monitored by
Verona – Milano – Roma – Padova
Via A. Righi, 2 - 37135 Verona
Tel.: +39 045 2050989
Fax: +39 045 2050990
E-mail: [email protected]<mailto:[email protected]>
Web: https://url.de.m.mimecastprotect.com/s/2KbiCjYX9vi0lPpVuWs0_H?domain=eolegal.it<https://url.de.m.mimecastprotect.com/s/3FyiCk2Y0wivY1mPuV9yC_?domain=eolegal.it>
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P Save a tree - please do not print this email unless you really need to
Da: [email protected] <[email protected]>
Inviato: lunedì 17 giugno 2024 12:00
A: [email protected]
Oggetto: Anomalia prenotazione
Buongiorno mi chiamo Greco Gambino Rosalia,ho ricevuto notifica di una prenotazione effettuata da un agenzia ,volevo avvisare che non ho fatto nessuna prenotazione a nome mio e di tenere bloccata questa richiesta, grazie
",2024-11-30T01:55:49.368Z,0,47B011FE-D73D-4676-8462-C26E438F3B0E,(RYANAIR Italy)<[email protected]>,,,2024-06-18T13:00:08Z,,<DU0PR08MB8020886A2EFD9ABE61D32C20B7CE2@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F6%2F47b011fe-d73d-4676-8462-c26e438f3b0e%2Fbody.eml,1817110642035785728,47B011FE-D73D-4676-8462-C26E438F3B0E,2024/6/47b011fe-d73d-4676-8462-c26e438f3b0e/body.eml
"CONSEGNA: Re: ITALIAN ADR RYANAIR n. 7865/2024 - Chiara Greco, Camilla Michela Corsaro","
Da: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Inviato: giovedì 11 luglio 2024 13:13
A: [email protected]<mailto:[email protected]>
Oggetto: CONSEGNA: Re: ITALIAN ADR RYANAIR n. 7865/2024 - Chiara Greco, Camilla Michela Corsaro
Ricevuta di avvenuta consegna
________________________________
Il giorno 11/07/2024 alle ore 13:12:48 (+0200) il messaggio
""Re: ITALIAN ADR RYANAIR n. 7865/2024 - Chiara Greco, Camilla Michela Corsaro"" proveniente da ""[email protected]<mailto:[email protected]>""
ed indirizzato a ""[email protected]<mailto:[email protected]>""
è stato consegnato nella casella di destinazione.
Identificativo messaggio: 267C6111.00B7CD49.A17EE838.85452C26.posta-certificata@legalmail.it<mailto:267C6111.00B7CD49.A17EE838.85452C26.posta-certificata@legalmail.it>
",2024-11-30T01:55:41.464Z,2,AB4DEAF8-7329-44B5-986C-C26763F6665C,(RYANAIR Italy)<[email protected]>,,,2024-07-12T13:00:39Z,"daticert.xml,Re: ITALIAN ADR RYANAIR n. 7865/2024 - Chiara Greco\, Camilla Michela Corsaro.eml",<DU0PR08MB802061EF430328BE20487EF0B7A62@DU0PR08MB8020.eurprd08.prod.outlook.com>,([email protected])<[email protected]>,,,https://emailsoneskysolutions.blob.core.windows.net/emails/2024%2F7%2Fab4deaf8-7329-44b5-986c-c26763f6665c%2Fbody.eml,1817110633748889600,AB4DEAF8-7329-44B5-986C-C26763F6665C,2024/7/ab4deaf8-7329-44b5-986c-c26763f6665c/body.emlCode:
Code:
notes,ticket-customerId,externalCode,ticket-bookings,ticket-payment-hotel-expenses,travelDepartures,ticket-groupTicketId,ticket-payment-account-holders,organizationId,organizationDescription,ticket-last-update,ticket-currency,ticket-status-description,id,ticket-travelRoutes,claimants,ticket-priority,ticket-travelDepartures,ticket-travelAssistances,ticket-payment-meal-expenses,flightNos,_root_,ticket-payment-bank-names,ticket-caseNo,ticket-refNumber,groupTicketId,ticket-calendars,ticket-payment-booking-nos,ticket-travelDestinations,ticket-decisionNo,ticket-ticketId,bookings,ticket-travelReason,ticketId,ticket-notes,ticket-claimant-lawyer-fullname,ticket-payment-legal-fees,ticket-payment-ibans,ticket-travelDates,decisionNo,ticket-payment-swifts,customerId,ticket-deleted,ticket-organization,ticket-payment-eu261s,ticket-type-procedure,ticket-externalCode,travelDestinations,ticket-travelIstructions,ticket-flightNos,ticket-payment-full-names,ticket-claimants,caseNo,last-update,ticket-claimant-lawyer-email,ticket-organizationDescription,ticket-payment-end-to-end-ids,ticket-file-names,_version_,ticket-organizationId,refNumber,ticket-travelDescriptions,ticket-payment-ryn-ticket-refound
"",,,DLT96D,,,186861,,,,2024-11-28T12:39:46.742Z,,,2ea43a36-788a-42ae-91af-f7e4ab850fd3,,,,Paris Beauvais Tillé Airport [BVA],,,,2ea43a36-788a-42ae-91af-f7e4ab850fd3,,,6480/2024,,,,Cagliari Elmas Airport [CAG],,869903,,,,According to the info retrieved from the summons,,,,,,,,,,,,50338975/54690511,,,FR 4831,,DOGLIO Tommaso,,,,Inhouse Team Ryanair (ITA),,,1816969962316627968,1400,,,
"",,,"KKYGFJ,KKYGFJ",,,186869,,,,2024-11-28T12:39:48.834Z,,,be30fc2c-bdfe-4a53-a3aa-8a69435ee7a6,,,,Bologna Guglielmo Marconi Airport [BLQ],,,,be30fc2c-bdfe-4a53-a3aa-8a69435ee7a6,,,,,,,Barcelona International Airport [BCN],,869916,,,,According to the info retrieved from the summons,,,,,,,,,,,,50282299,,,FR 9369,,"SANCISI Nicolò,Sancisi Delio",,,,Inhouse Team Ryanair (ITA),,,1816969964509200384,1400,,,
"",,,TH92SS,,,186867,,,,2024-11-28T12:39:48.225Z,,,45f140c3-c3e2-4698-bd61-bab38037fb64,,,,Falcone–Borsellino Airport [PMO],,,,45f140c3-c3e2-4698-bd61-bab38037fb64,,,,,,,Turin Airport [TRN],,869914,,,,According to the info retrieved from the summons,,,,,,,,,,,,50282311,,,FR 4916,,BARACCO Loris,,,,Inhouse Team Ryanair (ITA),,,1816969963872714752,1400,,,
"",,,JIDGFT,,,186864,,,,2024-11-28T12:39:47.335Z,,,e94849c6-efec-491b-b557-86bbe28ab4b9,,,,Il Caravaggio International Airport [BGY],,,,e94849c6-efec-491b-b557-86bbe28ab4b9,,,,,,,Alghero-Fertilia Airport [AHO],,869910,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 2254,,Pagano Antonio,,,,Inhouse Team Ryanair (ITA),,,1816969962938433536,1400,,,
"",,,NMBMRG,,,186868,,,,2024-11-28T12:39:48.540Z,,,b845b710-5e34-4ef6-92bd-db2df02e6089,,,,BOLOGNA,,,,b845b710-5e34-4ef6-92bd-db2df02e6089,,,,,,,LAMEZIA,,869915,,,,According to the info retrieved from the summons,,,,,,,,,,,,50282303,,,FR 1011,,Sabrina Parisi,,,,Inhouse Team Ryanair (ITA),,,1816969964201967616,1400,,,
"",,,"YHYSHJ,YHYSHJ",,,186865,,,,2024-11-28T12:39:47.681Z,,,37794e78-193a-4e48-8817-4f211e685444,,,,Eindhoven Airport [EIN],,,,37794e78-193a-4e48-8817-4f211e685444,,,,,,,Bologna Guglielmo Marconi Airport [BLQ],,869911,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 787,,"Barile Noemi,Scarano Lara",,,,Inhouse Team Ryanair (ITA),,,1816969963301240832,1400,,,
"",,,SIB4GZ,,,186872,,,,2024-11-28T12:39:49.711Z,,,25aa59d1-f721-4854-be62-34563485ce08,,,,Genoa Cristoforo Colombo Airport [GOA],,,,25aa59d1-f721-4854-be62-34563485ce08,,,,,,,Brindisi – Salento Airport [BDS],,869922,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 3228,,Mintrasti Manuela,,,,Inhouse Team Ryanair (ITA),,,1816969965429850112,1400,,,
"",,,UCUFKY,,,186874,,,,2024-11-28T12:39:49.945Z,,,37c6c7a6-0e6f-41c2-a59e-773b06376228,,,,Naples International Airport [NAP],,,,37c6c7a6-0e6f-41c2-a59e-773b06376228,,,,,,,Malpensa International Airport [MXP],,869926,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 5937,,Orsinato Federica,,,,Inhouse Team Ryanair (ITA),,,1816969965675216896,1400,,,
"",,,"FW34RE,UGIM2M",,,186870,,,,2024-11-28T12:39:49.022Z,,,44394674-2cfa-41e9-a035-14792fffeb62,,,,Athens,,,,44394674-2cfa-41e9-a035-14792fffeb62,,,,,,,Catania,,869917,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 5104,,"Lucia Esterina Aiello,MASSIMO ZUCCARO SALVATORE",,,,Inhouse Team Ryanair (ITA),,,1816969964708429824,1400,,,
"",,,E8RLRV,,,186878,,,,2024-11-28T12:39:51.058Z,,,d0177bd5-ee22-4f7b-9762-f8e3c433bf46,,,,TRIESTE,,,,d0177bd5-ee22-4f7b-9762-f8e3c433bf46,,,,,,,PALERMO,,869930,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 1759,,ESSAKHI MOHAMED,,,,Inhouse Team Ryanair (ITA),,,1816969966842281984,1400,,,
"",,,AIYUGQ,,,186876,,,,2024-11-28T12:39:50.506Z,,,4d9770c5-66ad-4f4d-8137-8ec91b4424b7,,,,Fiumicino,,,,4d9770c5-66ad-4f4d-8137-8ec91b4424b7,,,,,,,Trapani,,869928,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 8915,,Corona Mauro,,,,Inhouse Team Ryanair (ITA),,,1816969966263468032,1400,,,
"",,,VF8F4N,,,186883,,,,2024-11-28T12:39:52.205Z,,,6c204aa0-3ab2-47da-935a-c9d2af8bfe5e,,,,Falcone–Borsellino Airport [PMO],,,,6c204aa0-3ab2-47da-935a-c9d2af8bfe5e,,,,,,,Memmingen Allgau Airport [FMM],,869937,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 4946,,Belintende Giovanna,,,,Inhouse Team Ryanair (ITA),,,1816969968046047232,1400,,,
"",,,"IJGLVP,IJGLVP",,,186881,,,,2024-11-28T12:39:51.723Z,,,b0d91e90-c164-4f89-b0e0-cce5b0cbe3d3,,,,Lamezia Terme SUF,,,,b0d91e90-c164-4f89-b0e0-cce5b0cbe3d3,,,,,,,Bologna BLQ,,869933,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 1012,,"Piro Angelo,Renzelli Laura",,,,Inhouse Team Ryanair (ITA),,,1816969967539585024,1400,,,
"",,,BEKG6Q,,,186879,,,,2024-11-28T12:39:51.230Z,,,5d5c6926-8a99-4ea0-bf9b-6141e72b93a1,,,,Bari,,,,5d5c6926-8a99-4ea0-bf9b-6141e72b93a1,,,,,,,Torino,,869931,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 8712,,Strazioso Antonio,,,,Inhouse Team Ryanair (ITA),,,1816969967022637056,1400,,,
"",,,NMHKKX,,,186880,,,,2024-11-28T12:39:51.523Z,,,b98c3e43-60c7-49ae-b63b-48aca624b80d,,,,tfs,,,,b98c3e43-60c7-49ae-b63b-48aca624b80d,,,,,,,Fez,,869932,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 5371,,ghninou omar,,,,Inhouse Team Ryanair (ITA),,,1816969967330918400,1400,,,
"",,,SFUHPJ,,,186894,,,,2024-11-28T12:39:55.211Z,,,36dbcafa-052a-4e7b-8518-9804e7e8ad07,,,,Falcone–Borsellino Airport [PMO],,,,36dbcafa-052a-4e7b-8518-9804e7e8ad07,,,,,,,Il Caravaggio International Airport [BGY],,869949,,,,According to the info retrieved from the summons,,,,,,,,,,,,,,,FR 7879,,De Vecchi Silvia,,,,Inhouse Team Ryanair (ITA),,,1816969971197018112,1400,,,
"",,,"KNFFKH,KNFFKH",,,186904,,,,2024-11-28T12:39:57.478Z,,,caaf39a8-1a1d-4441-a5f3-8ef999dddb86,,,,Il Caravaggio International Airport [BGY],,,,caaf39a8-1a1d-4441-a5f3-8ef999dddb86,,,,,,,Ibn Batouta Airport [TNG],,869959,,,,According to the info retrieved from the summons,,,,,,,,,,,,50281815,,,FR 3450,,"Pulcino Luca,Pulcino Mayssae",,,,Inhouse Team Ryanair (ITA),,,1816969973574139904,1400,,,
"",,,WDZFMS,,,186901,,,,2024-11-28T12:39:56.646Z,,,665cfffc-24ca-47a0-8454-bcb9a918a804,,,,Malpensa International Airport [MXP],,,,665cfffc-24ca-47a0-8454-bcb9a918a804,,,,,,,Catania-Fontanarossa Airport [CTA],,869956,,,,According to the info retrieved from the summons,,,,,,,,,,,,50281803,,,FR 1077,,Burckhardt Sharon,,,,Inhouse Team Ryanair (ITA),,,1816969972701724672,1400,,,
"",,,WDZFMS,,,186902,,,,2024-11-28T12:39:56.905Z,,,f02def11-e1e8-4bfb-a5c4-58f115523ddd,,,,Malpensa International Airport [MXP],,,,f02def11-e1e8-4bfb-a5c4-58f115523ddd,,,,,,,Catania-Fontanarossa Airport [CTA],,869957,,,,According to the info retrieved from the summons,,,,,,,,,,,,50281816,,,FR 1077,,Cottone Matteo,,,,Inhouse Team Ryanair (ITA),,,1816969972973305856,1400,,,
"",,,UGPZ6H,,,186903,,,,2024-11-28T12:39:57.174Z,,,feba9dd9-3e61-4c61-9aa2-872ed9cea632,,,,Lanzarote Airport [ACE],,,,feba9dd9-3e61-4c61-9aa2-872ed9cea632,,,,,,,Il Caravaggio International Airport [BGY],,869958,,,,According to the info retrieved from the summons,,,,,,,,,,,,50281799,,,FR 4002,,Acconciaioco Fulvio,,,,Inhouse Team Ryanair (ITA),,,1816969973254324224,1400,,,Download:
