DATABASE Spain / zara.com / International Fashion Company / Support Ticket / 95M / 2026

[DBHunter]

Have I Been Pwned: Zara Data Breach

What Happened
In April 2026, the fashion brand Zara was among a number of organisations targeted by the ShinyHunters extortion group as part of their "pay or leak" campaign. The group claimed the breach was related to a compromise of the Anodot analytics platform and subsequently published a terabyte of data allegedly including 95M support ticket records. The data contained 197k unique email addresses alongside product SKUs, order IDs and the market the support ticket originated in. Zara's parent company Inditex advised that the incident didn't affect passwords or payment information

Compromised Data
Email addresses
Geographic locations
Purchases
Support tickets

Breach Overview
Affected Accounts: 197.4k
Breach Occurred: April 2026
Added to HIBP: 8 May 2026

Sample:
Code:

case_id,sku,cpd_id,case_subject,business,category,subcategory,order_id,channel,market,language,sensitive,fcr,creation_date,creation_datetime,closing_date,closing_datetime,contact_id,customer_id,store_code,sentiment,creation_department,suborder_id,worldwide_country,family_id,partnumber,moca 124899416,,1,DE 52988358426 cancellation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52988358426,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T13:19:04.489482,2022-08-25,2022-08-25T13:19:05.851060,11624255,1487659557,,HAPPY,Customer Service Duisburg,,,,, 124892074,,1,DE-52987642450- cancelation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52987642450,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T11:20:41.963301,2022-08-25,2022-08-25T11:20:43.510433,26503571,1962725167,,HAPPY,Customer Service Duisburg,,,,, 124895123,,1,DE-52987088606-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52987088606,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T12:10:00.886594,2022-08-25,2022-08-25T12:10:03.370783,19353136,3140987435,,HAPPY,Customer Service Duisburg,,,11102343,, 124898111,,1,DE-52987088606-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52987088606,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T12:58:41.471400,2022-08-25,2022-08-25T13:11:51.269699,19353136,3140987435,,HAPPY,Customer Service Duisburg,,,11102343,, 124909327,,1,DE-52988246926-CDA,ONLINE,07 - Logística - Almacén,04 - Cambio dirección de entrega,52988246926,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T15:53:59.563411,2022-08-25,2022-08-25T15:54:01.294044,24965499,3218869577,,HAPPY,Customer Service Duisburg,,,,, 124888887,,1,AT- 52980734566- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52980734566,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T10:33:13.403830,2022-08-25,2022-08-25T10:45:05.501925,4079801,294431760,,HAPPY,Customer Service Istanbul,,,11077954,, 124880535,,1,DE-52988314970-STONİERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52988314970,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T08:17:02.520335,2022-08-25,2022-08-25T08:17:02.884909,21919991,515443067,,HAPPY,Customer Service Istanbul,,,11143826,, 124902057,,1,DE - 52536825211 - STORNIERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52536825211,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T14:01:53.902921,2022-08-25,2022-08-25T14:10:39.903901,25353848,2000265367118,,HAPPY,Customer Service Istanbul,,,11102655,, 124910858,,1,DE - 52536825211 - STORNIERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52536825211,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T16:18:36.200777,2022-08-25,2022-08-25T16:25:44.104723,25353848,2000265367118,,HAPPY,Customer Service Istanbul,,,11102655,, 124907470,,1,AT-52507752115-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52507752115,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T15:22:30.707966,2022-08-25,2022-08-25T15:22:31.089897,26505767,2332276107,,HAPPY,Customer Service Istanbul,,,11108911,, 124909496,,1,AT-52534887055-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534887055,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T15:56:32.156044,2022-08-25,2022-08-25T15:56:32.534837,26506095,2773342583,,HAPPY,Customer Service Istanbul,,,11104796,, 124915218,,1,AT-52534887055-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534887055,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T17:39:33.630163,2022-08-25,2022-08-25T17:49:45.032212,26506095,2773342583,,HAPPY,Customer Service Istanbul,,,11104796,, 124904274,,1,AT-52951305674-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52951305674,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T14:32:07.340160,2022-08-25,2022-08-25T14:32:07.694772,8053329,1004144264,,HAPPY,Customer Service Istanbul,,,11103259,, 124890434,,1,AT-52975176326 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52975176326,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T10:55:43.556849,2022-08-25,2022-08-25T10:55:43.840906,26503369,2494602490,,HAPPY,Customer Service Istanbul,,,11109487,, 124917725,,1,CH- 52535925633-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52535925633,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T18:30:04.493066,2022-08-25,2022-08-25T18:30:04.894887,26487067,2000472485292,,HAPPY,Customer Service Istanbul,,,11161221,, 124889942,,1,CH-52534888051 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534888051,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T10:48:29.017284,2022-08-25,2022-08-25T10:48:29.465203,26503305,2000496375556,,HAPPY,Customer Service Istanbul,,,11101163,, 124890229,,1,CH-52534888051 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534888051,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T10:52:47.923779,2022-08-25,2022-08-25T11:00:49.781535,26503305,2000496375556,,HAPPY,Customer Service Istanbul,,,11101163,, 124884218,,1,DE-52534689917-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534689917,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T09:21:24.221909,2022-08-25,2022-08-25T09:21:24.585733,26502520,2367090457,,HAPPY,Customer Service Istanbul,,,11100399,, 124897430,,1,DE-52524515545 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52524515545,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T12:48:45.329409,2022-08-25,2022-08-25T12:48:45.704583,26504322,2000463125227,,HAPPY,Customer Service Istanbul,,,11168690,, 124902218,,1,Ch-52517305493 -INSUFFICIENT,ONLINE,07 - Logística - Almacén,01 - Inventario insuficiente,52517305493,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T14:04:28.924507,2022-08-25,2022-08-25T15:57:53.419180,26358619,3764121558,,HAPPY,Customer Service Istanbul,,,11102932,, 124879755,,1,CH-52970471714-Cancellation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52970471714,MANUAL,CH,DE,false,true,2022-08-25,2022-08-25T07:59:44.737838,2022-08-25,2022-08-25T07:59:56.254296,19996002,3216405303,,HAPPY,Customer Service Istanbul,,,11099635,, 124911640,,1,DE - 52538362863- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52538362863,MANUAL,DE,DE,false,true,2022-08-25,2022-08-25T16:33:09.321761,2022-08-25,2022-08-25T16:33:09.362340,26506431,2000506314844,,HAPPY,Customer Service Istanbul,,,,, 124908876,,1,DE - 52534497767- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52534497767,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T15:46:45.618896,2022-08-25,2022-08-25T15:46:45.641895,8022072,1085052344,,HAPPY,Customer Service Istanbul,,,,, 124908946,,1,DE - 52538189713- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52538189713,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T15:47:53.082376,2022-08-25,2022-08-25T15:47:53.101919,8022072,1085052344,,HAPPY,Customer Service Istanbul,,,,, 124878726,,1,DE 635922459 Status within timeframe,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,635922459,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T07:31:33.138961,2022-08-25,2022-08-25T07:34:20.573892,26441358,2000476389403,,HAPPY,Customer Service Istanbul,,,11074344,, 124891906,,1,DE - 52988097280 - LOGISTICS,ONLINE,07 - Logística - Almacén,04 - Cambio dirección de entrega,52988097280,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T11:18:20.070278,2022-08-25,2022-08-25T11:18:20.093900,26503560,2806960679,,HAPPY,Customer Service Istanbul,,,,, 124879239,,1,DE 52985439620 - 3167- WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52985439620,SISTEMA_EXTERNO,DE,DE,false,true,2022-08-25,2022-08-25T07:46:28.138805,2022-08-25,2022-08-25T07:46:28.193046,21914351,2592338697,,HAPPY,Customer Service Istanbul,,,,, 124878641,,1,DE - 52986578888 - 3167 - WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52986578888,SISTEMA_EXTERNO,DE,DE,false,true,2022-08-25,2022-08-25T07:28:26.174864,2022-08-25,2022-08-25T07:28:26.228473,21917337,1610539318,2459561,HAPPY,Customer Service Istanbul,,,,,

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