DATABASE Spain / zara.com / International Fashion Company / Support Ticket / 95M / 2026

case_id,sku,cpd_id,case_subject,business,category,subcategory,order_id,channel,market,language,sensitive,fcr,creation_date,creation_datetime,closing_date,closing_datetime,contact_id,customer_id,store_code,sentiment,creation_department,suborder_id,worldwide_country,family_id,partnumber,moca 124899416,,1,DE 52988358426 cancellation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52988358426,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T13:19:04.489482,2022-08-25,2022-08-25T13:19:05.851060,11624255,1487659557,,HAPPY,Customer Service Duisburg,,,,, 124892074,,1,DE-52987642450- cancelation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52987642450,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T11:20:41.963301,2022-08-25,2022-08-25T11:20:43.510433,26503571,1962725167,,HAPPY,Customer Service Duisburg,,,,, 124895123,,1,DE-52987088606-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52987088606,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T12:10:00.886594,2022-08-25,2022-08-25T12:10:03.370783,19353136,3140987435,,HAPPY,Customer Service Duisburg,,,11102343,, 124898111,,1,DE-52987088606-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52987088606,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T12:58:41.471400,2022-08-25,2022-08-25T13:11:51.269699,19353136,3140987435,,HAPPY,Customer Service Duisburg,,,11102343,, 124909327,,1,DE-52988246926-CDA,ONLINE,07 - Logística - Almacén,04 - Cambio dirección de entrega,52988246926,WHATSAPP,DE,DE,false,true,2022-08-25,2022-08-25T15:53:59.563411,2022-08-25,2022-08-25T15:54:01.294044,24965499,3218869577,,HAPPY,Customer Service Duisburg,,,,, 124888887,,1,AT- 52980734566- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52980734566,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T10:33:13.403830,2022-08-25,2022-08-25T10:45:05.501925,4079801,294431760,,HAPPY,Customer Service Istanbul,,,11077954,, 124880535,,1,DE-52988314970-STONİERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52988314970,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T08:17:02.520335,2022-08-25,2022-08-25T08:17:02.884909,21919991,515443067,,HAPPY,Customer Service Istanbul,,,11143826,, 124902057,,1,DE - 52536825211 - STORNIERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52536825211,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T14:01:53.902921,2022-08-25,2022-08-25T14:10:39.903901,25353848,2000265367118,,HAPPY,Customer Service Istanbul,,,11102655,, 124910858,,1,DE - 52536825211 - STORNIERUNG,ONLINE,07 - Logística - Almacén,02 - Cancelación,52536825211,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T16:18:36.200777,2022-08-25,2022-08-25T16:25:44.104723,25353848,2000265367118,,HAPPY,Customer Service Istanbul,,,11102655,, 124907470,,1,AT-52507752115-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52507752115,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T15:22:30.707966,2022-08-25,2022-08-25T15:22:31.089897,26505767,2332276107,,HAPPY,Customer Service Istanbul,,,11108911,, 124909496,,1,AT-52534887055-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534887055,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T15:56:32.156044,2022-08-25,2022-08-25T15:56:32.534837,26506095,2773342583,,HAPPY,Customer Service Istanbul,,,11104796,, 124915218,,1,AT-52534887055-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534887055,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T17:39:33.630163,2022-08-25,2022-08-25T17:49:45.032212,26506095,2773342583,,HAPPY,Customer Service Istanbul,,,11104796,, 124904274,,1,AT-52951305674-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52951305674,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T14:32:07.340160,2022-08-25,2022-08-25T14:32:07.694772,8053329,1004144264,,HAPPY,Customer Service Istanbul,,,11103259,, 124890434,,1,AT-52975176326 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52975176326,CHAT,AT,DE,false,true,2022-08-25,2022-08-25T10:55:43.556849,2022-08-25,2022-08-25T10:55:43.840906,26503369,2494602490,,HAPPY,Customer Service Istanbul,,,11109487,, 124917725,,1,CH- 52535925633-WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52535925633,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T18:30:04.493066,2022-08-25,2022-08-25T18:30:04.894887,26487067,2000472485292,,HAPPY,Customer Service Istanbul,,,11161221,, 124889942,,1,CH-52534888051 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534888051,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T10:48:29.017284,2022-08-25,2022-08-25T10:48:29.465203,26503305,2000496375556,,HAPPY,Customer Service Istanbul,,,11101163,, 124890229,,1,CH-52534888051 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534888051,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T10:52:47.923779,2022-08-25,2022-08-25T11:00:49.781535,26503305,2000496375556,,HAPPY,Customer Service Istanbul,,,11101163,, 124884218,,1,DE-52534689917-LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52534689917,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T09:21:24.221909,2022-08-25,2022-08-25T09:21:24.585733,26502520,2367090457,,HAPPY,Customer Service Istanbul,,,11100399,, 124897430,,1,DE-52524515545 -LİEFERSTATUS,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52524515545,CHAT,DE,DE,false,true,2022-08-25,2022-08-25T12:48:45.329409,2022-08-25,2022-08-25T12:48:45.704583,26504322,2000463125227,,HAPPY,Customer Service Istanbul,,,11168690,, 124902218,,1,Ch-52517305493 -INSUFFICIENT,ONLINE,07 - Logística - Almacén,01 - Inventario insuficiente,52517305493,CHAT,CH,DE,false,true,2022-08-25,2022-08-25T14:04:28.924507,2022-08-25,2022-08-25T15:57:53.419180,26358619,3764121558,,HAPPY,Customer Service Istanbul,,,11102932,, 124879755,,1,CH-52970471714-Cancellation,ONLINE,07 - Logística - Almacén,02 - Cancelación,52970471714,MANUAL,CH,DE,false,true,2022-08-25,2022-08-25T07:59:44.737838,2022-08-25,2022-08-25T07:59:56.254296,19996002,3216405303,,HAPPY,Customer Service Istanbul,,,11099635,, 124911640,,1,DE - 52538362863- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52538362863,MANUAL,DE,DE,false,true,2022-08-25,2022-08-25T16:33:09.321761,2022-08-25,2022-08-25T16:33:09.362340,26506431,2000506314844,,HAPPY,Customer Service Istanbul,,,,, 124908876,,1,DE - 52534497767- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52534497767,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T15:46:45.618896,2022-08-25,2022-08-25T15:46:45.641895,8022072,1085052344,,HAPPY,Customer Service Istanbul,,,,, 124908946,,1,DE - 52538189713- STONIERUNG ,ONLINE,07 - Logística - Almacén,02 - Cancelación,52538189713,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T15:47:53.082376,2022-08-25,2022-08-25T15:47:53.101919,8022072,1085052344,,HAPPY,Customer Service Istanbul,,,,, 124878726,,1,DE 635922459 Status within timeframe,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,635922459,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T07:31:33.138961,2022-08-25,2022-08-25T07:34:20.573892,26441358,2000476389403,,HAPPY,Customer Service Istanbul,,,11074344,, 124891906,,1,DE - 52988097280 - LOGISTICS,ONLINE,07 - Logística - Almacén,04 - Cambio dirección de entrega,52988097280,TELEFONO,DE,DE,false,true,2022-08-25,2022-08-25T11:18:20.070278,2022-08-25,2022-08-25T11:18:20.093900,26503560,2806960679,,HAPPY,Customer Service Istanbul,,,,, 124879239,,1,DE 52985439620 - 3167- WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52985439620,SISTEMA_EXTERNO,DE,DE,false,true,2022-08-25,2022-08-25T07:46:28.138805,2022-08-25,2022-08-25T07:46:28.193046,21914351,2592338697,,HAPPY,Customer Service Istanbul,,,,, 124878641,,1,DE - 52986578888 - 3167 - WT,ONLINE,07 - Logística - Almacén,05 - Estado - En plazo,52986578888,SISTEMA_EXTERNO,DE,DE,false,true,2022-08-25,2022-08-25T07:28:26.174864,2022-08-25,2022-08-25T07:28:26.228473,21917337,1610539318,2459561,HAPPY,Customer Service Istanbul,,,,,

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